17 Nov QS Unisolution Announces Olivier Tane as Global Head of Client Success, as Manuel Dietz departs
QS Unisolution, market leader for international relations, mobility and admissions solutions in higher education, announced today two key changes in its leadership team. QS Unisolution’s Head of Customer Services, Manuel Dietz will take on a new challenge outside of the educational industry and hand over his role serving the MoveON customer and user base to Olivier Tane. Olivier Tane will assume his new role as Global Head of Client Success with immediate effect. Manuel Dietz will depart on December 15th this year.
Commenting on the news, Nunzio Quacquarelli, CEO of the QS Group of Companies and Chairman of the Board of QS Unisolution, “We would like to thank Manuel Dietz for his long years of service to QS Unisolution and for the key role he has played in establishing the products, solutions, services and the brand of QS Unisolution, MoveON and MoveIN over the past 15 years. It is with the greatest regret that we accepted his wish to continue his career outside of QS Unisolution. We wish him all the best of luck for his future ventures”.
Olivier Tane comes with many years of experience in Customer facing roles in the education technology industry, having worked for companies such as txttools and Blackboard. Nunzio Quacquarelli says “Olivier Tane has focused his entire career on caring for clients, building and maintaining relationships through customer experience and satisfaction. He has successfully accompanied large client bases through change processes from relatively small to bigger size companies and through product migration phases”.
Olivier Tane’s role as Global Head of Client Success will include any Customer interaction for the MoveON part of QS Unisolution’s business, reaching from Customer Service to Project Management, Training and Account Management. He will also be responsible for any user input into the product roadmap, ensuring that QS Unisolution remains a client-centric organization, working to improve its clients’ ability to deliver to their own clients.
Starting into his new role Olivier Tane says, “I am excited to have joined QS Unisolution at a time where Universities and institutions around the world are increasingly focused on creating partnerships and relationships amongst each other, student mobility has become an even more important part of education and recruitment and enrolment management is only at its very beginning. I am looking forward to continue to work with such a great team at QS Unisolution and our fantastic customer base as we strive to meet their demand, enhance our offerings and enter our next phase of growth.”
Commenting on the future of QS Unisolution, Manuel Dietz says, “QS Unisolution is today in a better shape than ever to respond to the upcoming trends in education and technology and with its team will be able to help its customers strive in the future” and Nunzio Quacquarelli concludes by saying, “I am looking forward to achieve the next level of successes together with Olivier Tane, our entire team and our clients”.